Assure Fix Plumbing​

Reviews are crucial to us because they help us stay accountable to our valued customers and ensure we deliver the best possible service. Our business grows through your recommendations to family and friends, but first, we need to make sure you’re a satisfied customer.

We regularly train with the Master Plumbers Association of Queensland to stay updated on the latest regulations, changes, equipment, and best practice guidelines.

Aside from completing the job, the most important concern for our clients is often, “How much will this cost?” We understand that plumbing, like other trades such as electrical work, can be expensive. To help you feel comfortable with the charges, we prioritise open and transparent communication, distinguishing between what is necessary and what is optional. This approach allows you to prioritise tasks based on your budget, deciding what needs immediate attention, what can wait, and what might not need to be done at all.

Ultimately, we ensure the job is done right the first time.

Customer satisfaction is our top priority. We don’t just aim to fix problems quickly; we focus on addressing the root cause so that once the job is completed, you won’t need our assistance again.

Our goal is to identify and solve the underlying issue rather than providing a temporary solution. In the long run, this approach is the most cost-effective. If finances are a concern, we can discuss payment plans or, if necessary, offer a temporary fix with a plan to address the problem fully in the near future. We understand that financial considerations are crucial when making these decisions.

To unblock a drain, start by assessing the severity of the blockage. For minor obstructions, try pouring boiling water down the drain or using a plunger to dislodge the blockage. For tougher clogs, a mixture of baking soda and vinegar followed by hot water can help break down the debris. If these methods fail, consider hiring an experienced plumber to use a high-pressure water jet. We utilise the latest 5000 PSI water jetter to clear your drain quickly and efficiently. Regular maintenance, such as using drain covers and avoiding pouring grease down the drain, can help prevent future blockages.

Detecting a water leak requires a methodical approach. Begin by looking for visible signs of water damage, such as damp spots or mold growth on walls, ceilings, or floors. Check your water meter for any unusual fluctuations when no water is being used. Inspect pipes, taps, and fixtures for leaks or drips. Listen for the sound of running water to identify hidden leaks. If you suspect an underground plumbing leak, consider hiring a professional leak detection service. These professionals use specialised equipment like thermal imaging or acoustic detection to accurately locate the source of the leak.

Repairing a hot water system requires the expertise of a qualified plumber who specialises in water heater repairs. Assure Fix Plumbing is a licensed service specialising in hot water system repairs. We can diagnose issues with your hot water system, whether it’s a faulty thermostat, heating element, or a leak, and recommend the appropriate solution. Our team is experienced in repairing various types and brands of hot water systems. We provide recommendations to ensure you receive quality service and reliable repairs.